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Software built for jewellers, by jewellers.

What Is AuOS?

About us

Sales Processing

Point of sale

Easy POS from any device with customer data, detailed product information, purchase history, 3D payments, insurance, credit & digital receipts.

RFID stock management

Track inventory movement, safe re-stocking & detailed product info with RFID - reducing keystrokes & ensuring accuracy at all times.

AI customer profiling

Our AI model will intelligently & privately compile data on your customers to identify trends & maximise opportunities, based on their demographic.

Custom Jewellery Configurator

Allow customers to interactively configure product both online & in-store with photo realistic visuals and renders - ensuring you never miss a sale.

Returns & exchange Tracker

Track customer returns & exchanges, monitor product performance, trace refunds & collate returns date to improve the customer journey.

Customer Trends

Monitor your customers spending habits with a live customer heatmap, showing spend and interest, by region & demographic.

Customer Portal

Allow your customers to book appointments, download receipts, track exchanges, monitor repairs & communicate through your website.

Web Integration

Natively integrate your product catalogue, stock, pricing & sell through data with our exhaustive integration with all major website platforms.

Loyalty Programmes

Reward your customers with digital loyalty programmes, automatically send offers & coupons to maximise spend per customer.

Event Management

Track event RSVP's, monitor sales, track team engagement, product category performance inform future events planning.

Appointment scheduling

Intelligently schedule appointments online & in-store with calendar integrations, portal rescheduling & automatic follow-ups.

Repair Management

Coordinate repairs both internally & with suppliers, allocate parts & materials, manage customer payment authorisation & online status tracking.

Business Processing

Purchase Ordering

API ordering direct with suppliers & auto PO/stock allocation when goods recieved.

Multi-Branch Optimisation

Intelligently spread stock across branches based on purchase history & behaviour.

Live Store Performance

Monitor sales, stock movement, end of day & repairs not collected - live!

Customisable dashboard

Your Data, exactly how you want it, with simple "drag and drop" widgets.

Staff management

Manage clocking in, HR issues, user access levels & departmental statistics.

All Business Processing Features

Inventory Controller

Accounting integration

Staff management

Performance & commission

Drill-down reporting

Supply chain management

Multi-branch optimisation.

Auto stock replenishment

Product waitlisting

Financial Statements

Open banking API

VAT margin schemes

Relational product ordering

Auto transaction posting

Intelligent pricing system

Payroll integration

Stock visibility tracker

Customisable dashboard

Live store performance

Inventory Controller

Filter, refine & track your stock down to the smallest item with list & graph views.

Marketing 
& Analytics

Targeted Email & SMS

Intelligently send customers HTML emails, SMS & WhatsApp messages to promote sales, events & product launches.

Opportunity Management

Your customers AI buying profile will enable you to identify opportunities and track engagement across every platform.

Analytics Integration

Integrate your in-store sales data with analytics platforms to get complete visibilityacross your retail business.

Conversion Tracking

Track customer conversion across online browsing, in-store visits, appointments, marketing campaigns, emails & SMS.

Intuitive Data Capture

Capture data with QR codes, centralise your customer database & integrate with all major third-party marketing platforms.

Behavioural Analysis

Monitor customer behaviour and trend change to optimise your product offering and improve sales within the existing overhead.

Security & Convenience

Encrypted Data Layer

Your data is held separately from the application & you control exactly who has access & with blockchain authentication.

Multi-device Platform

Manage your business & point of sale experience, from any device, with our secure, cloud-based operating system.

Permission Access Controls

Grant access to any portion of your data & platform to staff, external partners, suppliers, buying groups, & accountants.

Real-time Alerting

Setup custom trigger alerts to be notified of anything happening within your business, ensuring complete visibility at all times.

Additional Modules

Luxury Watch
 Management

Waiting list management, automatic customer engagement, allocation suggestions, part ordering & compliant repair tracking.

Workshop
Manager

Labour & resource management, price calculations, quality assurance audits, part ordering, job allocation, management reports & online customer updates allow you to optimise workshop performance & repairs profitability.

CRM

Full suite of intelligent customer management system, advanced marketing tools, email/SMS integration & workflow automation, enabling custom events to be triggered based on customer behaviour or key dates.

RFID

Unified stock management from supply to sale, daily safe re-stocking, window display monitoring & permission based product data sharing with your team.

Marketplace

Trade or sell your old stock to other retailers, securely, without leaving AuOS. Browse available stock from other retailers to find exactly what you need with price compare & anonymously pool your data for live market insights to better inform purchasing decisions & allocate marketing spend.

Support

Live Chat

Instant help from our support specialists, right when you need it.

Site Visits

Personalised, in-store guidance to help you get the most from AuOS - whether for setup, optimisation, or team training.

Telephone

Direct access to our knowledgeable team for clarity, guidance, and support whenever you prefer speaking one-to-one.

Customer Hub

A personalised library of training, knowledge, and support materials designed to empower your whole team.